Frequently Asked Questions (FAQ)

Can I register for just one day?

The GACX Global Forum is designed to facilitate networking and collaboration throughout the meeting time. To encourage participants to participate in the full forum experience, we do not offer partial or single-day registrations.  

To encourage collaboration and maintain the security of all participants, registrations cannot be "shared" either.   

Do I have to stay at the Embassy Suites?

GACX's discounted rate at the Embassy Suites hotel in Denton is similar in cost to neighboring hotels.  

Forum participants are free to arrange for other accommodations as they desire. There is no difference in the registration cost for those staying at the hotel or staying elsewhere. However, the free shuttle to/from DFW airport is only available from Embassy Suites.

Can I get help securing a visa?

International participants who require a visa and are affiliated with a US-based ministry should first work with their organization for help obtaining a letter of invitation. 

Attendees should indicate they need a letter of invitation from GACX when registering for the forum.  

Can I transfer my registration?

A registration may be transferred at no cost to another person at any time prior to 7 days before the event. If the new registration is a different type than the original (e.g. member/non-member, or regular / spouse rate ) the cost difference will need to be paid.  

What is the cancellation / refund policy?

GACX will attempt to provide full and automatic refunds in the event of a system error or double registration (e.g. same person twice).

Upon request, GACX will adjust and refund registration fees up to 10 days before an event when either a discount code was not correctly applied, or a member registers at the non-member rate. Group discounts can only be offered on a single eligible order. 

When registration is canceled at the request of an attendee:  

  • 100% refund when canceled before Aug 10, 2019.
  • 75% refund when canceled 30-45 days before Aug 25, 2019.
  • 50% refund when canceled 10-30 days on or before September 14, 2019.
  • We cannot offer a refund less than 10 days before an event.

GACX may make exceptions to this policy in the event of medical emergencies or international travel complications (such as the inability to obtain a visa.)